Who Should You Call to Install a New Water Heater?
By Editorial Team
Updated on December 5, 2025

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What You Need to Know About Installing a Water Heater

Source : Bunsenflame
Is your water heater showing signs of aging, leaking or heating poorly? It may be time to replace it. In Quebec, replacing a water heater typically costs between $1,000 and $1,500, depending on the capacity and the complexity of the installation. But who should you call for the job? A plumber? An electrician? A general contractor?
Let’s break down the roles and responsibilities of each professional and help you decide who’s best equipped to install your new hot water tank.
Plumber: The Main Pro for Water Heaters

Source : RenoQuotes
Plumbers are the go-to professionals for water heater installations, especially for electric models, which are the most common in Quebec. They handle:
Disconnecting and removing the old tank
Connecting the new tank to the water supply
Ensuring proper sealing and pressure control
Coordinating with an electrician if needed
In short, a certified plumber is usually all you need for a standard replacement. In fact, many plumbing companies offer turnkey services that include delivery, installation, and even old tank disposal.
Electrician: Only in Specific Cases
You may need an electrician if:
You’re switching from an electric to a gas or hybrid model
The existing wiring or breaker panel needs upgrading
You’re installing a high-capacity model with different power requirements
In these cases, the electrician will ensure your system is up to code and that the tank operates safely. However, for most standard electric tanks (40–60 gallons), the plumber can reconnect the wiring without needing a separate electrician.
General Contractor: Only for Renovation Projects

Source : RenoQuotes
A general contractor might be needed if:
You’re remodeling your bathroom or utility room at the same time
You need major work to accommodate the new water heater (like building a closet or changing walls)
You’re installing a tankless system that requires wall and piping modifications
In these cases, the general contractor will manage all the professionals involved, including the plumber and the electrician.
How to Choose the Right Professional
To find the right installer, consider these tips:
Verify licenses and insurance: Make sure the plumber or contractor holds an RBQ license and has valid liability insurance.
Compare quotes: Ask for quotes from two or three certified professionals. Prices vary depending on the tank brand, capacity, and complexity of the job.
Check reviews: Look at customer reviews and ask for references if needed.
Ask about the warranty: Installation warranty is different from the tank’s manufacturer warranty. Make sure both are clearly explained.
What About Big Box Stores?
Large retailers like Home Depot or Costco often offer water heater installation services. These are usually subcontracted to local plumbers. It can be convenient, but prices may be slightly higher than going directly through a plumbing company.
Can You Install a Water Heater Yourself?

Source : RenoQuotes
Technically, yes—but in practice, no. Installing a water heater requires plumbing and electrical knowledge, and in Quebec, you must hold a license to do this kind of work legally. Also, DIY installation may void the manufacturer’s warranty or your home insurance in case of water damage. So unless you’re a certified plumber or electrician, it’s best to call a pro.
Summary: Who to Call for a Water Heater Installation?
Situation | Who to Call |
|---|---|
Standard replacement of electric water heater | Plumber |
Electrical panel upgrade required | Plumber + Electrician |
Remodeling project | General Contractor |
Tankless water heater installation | General Contractor |
DIY option | Not recommended |
If you need help finding a certified professional in your area, our team can connect you with trusted contractors.
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