Who Should You Call to Install a New Water Heater?

By Editorial Team

Updated on June 5, 2025

A technician wearing a black cap and hoodie inspects a white water heater in a house under construction, taking notes on a clipboard.

What You Need to Know About Installing a Water Heater

Rinnai wall-mounted tankless water heater with copper piping and venting system installed in a basement

Source : Bunsenflame

Is your water heater showing signs of aging, leaking or heating poorly? It may be time to replace it. In Quebec, replacing a water heater typically costs between $1,000 and $1,500, depending on the capacity and the complexity of the installation. But who should you call for the job? A plumber? An electrician? A general contractor?

Let’s break down the roles and responsibilities of each professional and help you decide who’s best equipped to install your new hot water tank.

Plumber: The Main Pro for Water Heaters

Smiling technician installing or servicing a residential water heater in a technical room

Source : RenoQuotes

Plumbers are the go-to professionals for water heater installations, especially for electric models, which are the most common in Quebec. They handle:

  • Disconnecting and removing the old tank

  • Connecting the new tank to the water supply

  • Ensuring proper sealing and pressure control

  • Coordinating with an electrician if needed

In short, a certified plumber is usually all you need for a standard replacement. In fact, many plumbing companies offer turnkey services that include delivery, installation, and even old tank disposal.

Electrician: Only in Specific Cases

You may need an electrician if:

  • You’re switching from an electric to a gas or hybrid model

  • The existing wiring or breaker panel needs upgrading

  • You’re installing a high-capacity model with different power requirements

In these cases, the electrician will ensure your system is up to code and that the tank operates safely. However, for most standard electric tanks (40–60 gallons), the plumber can reconnect the wiring without needing a separate electrician.

General Contractor: Only for Renovation Projects

Woman checking a white wall-mounted water heater in a modern kitchen with ceramic tile backsplash

Source : RenoQuotes

A general contractor might be needed if:

  • You’re remodeling your bathroom or utility room at the same time

  • You need major work to accommodate the new water heater (like building a closet or changing walls)

  • You’re installing a tankless system that requires wall and piping modifications

In these cases, the general contractor will manage all the professionals involved, including the plumber and the electrician.

How to Choose the Right Professional

To find the right installer, consider these tips:

  • Verify licenses and insurance: Make sure the plumber or contractor holds an RBQ license and has valid liability insurance.

  • Compare quotes: Ask for quotes from two or three certified professionals. Prices vary depending on the tank brand, capacity, and complexity of the job.

  • Check reviews: Look at customer reviews and ask for references if needed.

  • Ask about the warranty: Installation warranty is different from the tank’s manufacturer warranty. Make sure both are clearly explained.

What About Big Box Stores?

Large retailers like Home Depot or Costco often offer water heater installation services. These are usually subcontracted to local plumbers. It can be convenient, but prices may be slightly higher than going directly through a plumbing company.

Can You Install a Water Heater Yourself?

Chrome shower head attached to a wall bar in a modern shower with tiled walls

Source : RenoQuotes

Technically, yes—but in practice, no. Installing a water heater requires plumbing and electrical knowledge, and in Quebec, you must hold a license to do this kind of work legally. Also, DIY installation may void the manufacturer’s warranty or your home insurance in case of water damage. So unless you’re a certified plumber or electrician, it’s best to call a pro.

Summary: Who to Call for a Water Heater Installation?

Situation

Who to Call

Standard replacement of electric water heater

Plumber

Electrical panel upgrade required

Plumber + Electrician

Remodeling project

General Contractor

Tankless water heater installation

General Contractor

DIY option

Not recommended

If you need help finding a certified professional in your area, our team can connect you with trusted contractors. 


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