Obtaining an RBQ Licence: Step-by-Step Guide to Avoid Common Pitfalls

Obtaining a licence from the Régie du bâtiment du Québec (RBQ) is an essential step for any construction contractor wishing to operate legally in the province. Yet, every year, a large number of applications are refused or delayed due to simple, avoidable mistakes.

This guide clearly and simply explains how to prepare your file, complete each section correctly, and avoid the five most common pitfalls.

Steps to Follow

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1. Choose the Right Licence Category

Before submitting your application, take the time to identify the correct licence category or categories according to your area of activity. The RBQ issues contractor licences in several classes and subcategories, each corresponding to a specific type of work. Generally, they include:

• General Contractor, who manages projects involving multiple trades and coordinates all work.

• Specialized Contractor, who focuses on a specific area of expertise, such as plumbing, electricity, or carpentry.

• New Residential Construction Contractor, who must also be accredited with the Garantie de construction résidentielle (GCR) and provide a mandatory warranty plan.

Before you begin, consult the official list of subcategories on the RBQ website to ensure your application matches exactly the work you perform. Choosing the wrong category is one of the most common mistakes and often leads to refusal or additional delays.

2. Gather All Required Documents

A complete application must include several supporting documents. Prepare them in advance to avoid back-and-forth with the RBQ. You will need, in particular, the completed application form, your company documents (such as your NEQ or certificate of incorporation), proof of experience or qualifications of the respondent, a tax certificate from Revenu Québec, and payment of the required fees.

Make sure each document is up to date and that the information is consistent. For example, your company name must exactly match the one registered with the Registraire des entreprises.

3. Complete the Form Without Errors

Data entry errors are among the most common causes of delays. Each section of the form deserves particular attention.

Check that the identification of the respondent (name, date of birth, role) matches their official documents. Also ensure that your company’s contact information is accurate and up to date. For subcategories, check only those for which you have the required skills. Finally, never forget to sign your form. A missing signature automatically renders the application invalid.

Before submitting your file, read it carefully and have it proofread if possible. A simple final check can save you several weeks of delay.

4. Submit and Track Your Application

Once your file is complete, you can submit it by mail or online via the RBQ portal. Note your application reference number: it will allow you to track its progress.

The RBQ generally communicates by email if a document is missing or information needs correction. Check your inbox regularly. Processing time varies depending on the period, but it usually takes between four and eight weeks.

Once your file is validated, the RBQ will summon you to take the required exams according to the requested licence category. This is the next step to finalizing your licence.

5. RBQ Exams: Preparation and Process

Depending on the licence category, the RBQ requires the respondent to pass one or more exams to demonstrate their competencies in specific areas: administration, construction site safety management, project management, and work execution.

These exams are mandatory unless you have completed a training program recognized by the RBQ or benefit from an equivalency through relevant professional experience.

Exams generally take place over several days and consist of multiple-choice questionnaires, case studies, or practical exercises. A minimum score of 60% is required to pass each test. After your file is validated, you will receive an official summons specifying the date, time, and location of the exams.

To maximize your chances of success, it is highly recommended to take preparatory training. Several organizations, including the APCHQ, ACQ, and various online platforms, offer courses covering all assessed subjects. These courses often include interactive modules, practice exams, and exercises to train under conditions similar to the actual exam.

Proper preparation is essential: review each subject, familiarize yourself with the exam format, and practice exercises multiple times. In case of failure in a module, you can retake it, but this will extend the time needed to obtain your licence.

6. After Obtaining the Licence

Once your licence is granted, ensure it appears in the RBQ’s public registry. You will then need to meet certain maintenance obligations, such as periodic renewal and holding liability insurance.

The RBQ may also conduct spot checks to ensure your company remains compliant with legal requirements. In case of a change of address, legal structure, or respondent, update your information immediately to avoid any validity issues.

Support and Guidance Services: Don’t Go Through the Process Alone

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Obtaining your RBQ licence may seem complex, but you do not have to do it alone. Several organizations and experts offer personalized guidance at every stage—from file preparation to administrative management after obtaining the licence.

These services help save time, avoid common mistakes, and maximize your chances of success.

Available services include:

• Advice on choosing the right licence category and understanding your obligations

• Complete file review before submission

• Guidance toward appropriate training for your profile

• Assistance with filling out forms and tracking your application

• Access to practical tools and administrative or legal support

Using a support service, whether offered by a professional association or a private consultant, allows you to approach the process with greater confidence and peace of mind.

Benefits of an RBQ Licence and Additional Certifications

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Holding an RBQ licence is not just a regulatory requirement: it is also a real asset for your business. This licence demonstrates reliability and trustworthiness to clients, partners, and financial institutions. It shows that your company complies with current standards and has the necessary skills to carry out construction work properly. Displaying your RBQ licence number on your documents and marketing materials reassures clients and facilitates access to certain public or private markets that require official recognition.

Beyond the licence, additional certifications can further enhance your profile and credibility. Among them, the Gold Seal certification issued by the Canadian Construction Association (CCA) is particularly recognized in the industry. Obtaining this certification demonstrates a commitment to continuous training, quality, and professionalism. It can make a difference when securing contracts, especially with demanding clients or in competitive bidding processes.

In summary, the RBQ licence and complementary certifications like the Gold Seal are real levers to stand out from the competition, reassure clients, and open new business opportunities.

The Five Mistakes to Avoid at All Costs

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Even the most experienced contractors can see their licence application delayed or refused due to administrative details. Here are the five most common mistakes—and how to avoid them effectively.

1. Choosing a Licence Category That Does Not Match Your Field of Activity

This is the most common mistake, often caused by a misinterpretation of subcategories. The RBQ is very precise about the type of work allowed by each licence, and a simple misunderstanding can make your application invalid.

Before submitting your file, carefully consult the official list of subcategories on the RBQ website and read each description.

If your company performs multiple types of work, make sure to request all necessary subcategories from the start. Adding a category later requires a new application and additional fees.

Tip: When in doubt, seek advice from a professional or an organization like the APCHQ to validate your selection before submitting your file.

2. Forgetting Documents or Submitting Expired Versions

An incomplete file is automatically put on hold, which can add several weeks of delay. The RBQ requires all supporting documents to be present, legible, and up to date. This includes the completed form, payment of fees, company registration documents, proof of respondent experience, and the Revenu Québec certificate. Expired documents (such as a tax certificate older than 90 days) can also trigger a temporary refusal.

Tip: Create a personalized checklist before submitting your file and verify each element. You can also have your file validated by a support service before sending.

3. Providing Information Inconsistent With the Registraire des Entreprises

The RBQ systematically compares the information provided in the form with that registered with the Registraire des entreprises du Québec (REQ).

A simple difference—such as a partially different address, an abbreviated name, or incorrectly indicated legal structure—can block processing.

Ensure the company name, Quebec Enterprise Number (NEQ), legal form, and contact details are identical on all official documents.

Tip: Before filling out the RBQ form, open your REQ file and copy the information exactly as it appears.

4. Designating a Respondent Who Lacks Required Qualifications or Exams

The respondent plays a key role in obtaining the licence. They demonstrate, through their training and exams, that the company possesses the necessary skills.

If the designated respondent has not yet passed the required exams or does not have recognized equivalencies, the RBQ will refuse the application until these conditions are met.

Sometimes the respondent is incorrectly designated in the form—e.g., confused with an unqualified administrator—which causes significant delays.

Tip: Confirm that your respondent has received their summons or certificates of completion before submitting the application. In case of a respondent change, inform the RBQ promptly.

5. Omitting Signature or Payment of Fees When Submitting

This is a simple but fatal mistake: a missing signature or unverified payment automatically renders the application invalid. Even a declined bank payment or a forgotten signature on a single page can lead to complete rejection.

It may seem minor, but in the RBQ’s administrative context, formal compliance is as important as technical competence.

Tip: Before sending your file, review every page of the form and ensure all signatures are present and dated. If paying online, keep proof of transaction (electronic receipt or screenshot).

In Summary

Obtaining your RBQ licence on the first attempt is entirely possible with proper preparation. Select the appropriate category, carefully gather all required documents, and review each section before submitting your file. This will increase your chances of receiving your licence quickly and allow you to focus fully on your projects.