Are you looking for a contractor?
Submit our quick form and get quotes now!
How to Troubleshoot Your Heat Pump's Cooling Function
By Editorial Team
Updated on March 29, 2024
Is your heat pump’s air conditioning function not working? It might not be that difficult to fix. Whether it be a faulty fan or a leaky heat pump, we’re delving into all these malfunctions, and sharing some DIY fixes on the unit itself when possible.
A Heat Pump’s Faulty Air Conditioning Function
Source: Canva
Rest assured, most often, heat pumps function very well, and their materials are long-lasting. However, at times, heat pumps can fail to operate as intended.
Not unlike a sick patient, one has to consider all the symptoms to find the cause of the ailment. Here’s a list of issues that can occur with heat pumps that may cause the air conditioning feature to malfunction.
My heat pump is noisy
If you can hear whistling or a sort of bubbling sound coming from your unit, it means that the refrigerant level is low.
My heat pump is tripping my breaker
Here are the likeliest causes of this air conditioning problem:
You may have plugged in too many appliances at once (drop in voltage);
Your compressor short-circuited due to too-high humidity levels;
The heat pump is poorly insulated;
The motor is damaged (malfunctioning condenser);
The fans are damaged due to a build-up of dust;
The condensers aren’t functioning anymore.
In any case, if you’re sure that it’s not due to a faulty fuse, you’ll need to hire a professional. They’re the only ones that’ll be able to determine the malfunction with certitude and repair it.
The heat pump fan isn’t spinning
Source: Canva
The 7 possible reasons are:
The fan is simply broken and needs to be replaced;
The circuit breaker fuse blew;
The thermostat no longer works;
A too-high demand for electricity led to a drop in voltage;
The wires aren’t connected properly;
The blower motor is malfunctioning;
The circuit board is defective.
Why is my heat pump leaking?
If so, it’s most likely resulting from a clogged condensate drain. Not unlike a sink, a heat pump’s drain line can get clogged up.
To unclog it yourself, you’ll need to open up your heat pump and use a product that contains sodium hydroxide to dissolve the blockage.
However, a leaky heat pump can also be a result of the following:
Faulty installation;
The evaporator’s refrigerant;
Malfunctioning condensate pump.
In such instances, have an HVAC technician handle your heat pump repair.
Heating or Cooling Issues
Source: Canva
Occasionally, heat pumps fail to heat or cool the air inside your home as intended. These HVAC problems often occur when heat pump filters are obstructed.
If so, follow the steps detailed below:
Cut the heat pump’s power supply via the circuit breaker;
Open up the panel by lightly pulling on the sides;
Remove both black filters in front of you;
Clean them out to remove the dust.
You should clean the filters every 2 to 3 months to prevent such reoccurring problems with your unit.
Such issues with your unit can also be resulting from the heat pump’s settings. Therefore, make sure that it’s programmed according to your needs and that the batteries in the remote control are still functional.
It may be that it isn’t working anymore and needs to be replaced. Another probable cause is a low level of Freon (refrigerant), which we’ll delve into below.
How can I tell if my heat pump is low on Freon?
Source: Canva
Issues related to low levels of Freon (refrigerant) in a heat pump solely have one cause: a leak.
Such problems are very serious, as such, having your heat pump repaired by a professional is a must. Their role will be to find the leak, fix it, or replace the defective part.
Here are 5 telltale signs that your Freon levels are low.
1- Cooling your home is especially drawn-out
The less Freon contained in a heat pump, the less cold air it will generate. As a result, you’re going to have a harder time cooling your dwelling.
2- Your electricity bill is going up
Have you noticed a spike in your electricity bill? If your consumption habits haven’t changed, this may be a sign that your unit isn’t in good working order.
Heat pumps consume a lot more energy when refrigerant levels in your system are low.
3- Your heat pump is whistling or bubbling
Whistling or bubbling heat pumps have low refrigerant levels.
4- There’s frost on the ductwork
This can be a red flag leading to more serious problems, which may result in the need to replace the entire unit. A lack of refrigerant in heat pumps can ice up the ductwork around the exterior unit.
5- The air from vents is lukewarm
This means that the refrigerant level is much too low.
HVAC Technician Repair Services
If your heat pump’s cooling function is defective, and this problem isn’t a direct result of your remote control or electric panel, contact a technician.
We've scoured the Internet to find the best heat pump repair technicians available, based on Google reviews and user ratings, and some definitely outshine the rest.
Get 3 quotes for a heat pump installation
RenoQuotes.com can help you get quotes for your air conditioning and heating project. If you submit your project, we’ll put you in contact with top-rated contractors. Fill in the form on the homepage (it only takes a few minutes), and you will get estimates from trusted professionals.
Dial 1-844 828-1588 to speak with one of our customer service representatives.
Looking for something else?
Related articles
The latest industry news, interviews, technologies, and resources.
Editorial Team
•07 Nov 2023
Although we may have heard about volatile organic compounds, the fact remains that we know very little about their origin, as well as the consequences of their presence for the environment as well as our health.
Editorial Team
•05 Nov 2024
For many, one of the most challenging aspects of a home improvement project is finding the right contractor to carry out the job. Avoid making a deal with the first available Joe with the sole purpose of saving both money and time, given that it could lead to problems down the line. If you’re wondering how to hire the right person, you’ve come to the right place!
Editorial Team
•05 Aug 2024
Taking on a home renovation is a big commitment that involves a large amount of time, stress and money. Hiring a renovation contractor means putting your trust in a stranger, and the trust is serious, as it involves your home. Unfortunately, contractors do not have the best reputation for upholding their end of the bargain.
Léa Plourde-Archer
•07 Nov 2023
Here we go! On Wednesday, January 6th the great transformation project was finally able to begin. We had moved to our temporary accommodation the day before, although we were a little bit nervous about the announcements made by the government the following day. There were rumours that the construction industry might have to be put on hiatus for a few weeks.
Editorial Team
•05 Sep 2024
Although asbestos is no longer permitted nor used in home construction or renovations, to this day, it’s still found in many older homes. The harmful effects of asbestos exposure are no longer a secret, which is why asbestos removal is necessary under certain circumstances. But what is asbestos removal and when is it necessary? Keep reading to learn about it all, and much more!